🔄 Return & Refund Policy

At XueyanBeauty, your satisfaction is our priority. We offer a FREE 30-day return policy, giving you 30 days from the date of delivery to request a return.

✅ Eligible Returns

We gladly accept returns of new or gently used items for a full refund to your original method of payment—provided the return is initiated within 30 days of purchase.

📦 How to Return

To begin a return, please contact us at sales@xueyanbeauty.com.
Once your return is approved, we will provide:

• A return shipping label

• Instructions on how and where to send your package

⚠️ Returns sent without prior authorization will not be accepted.

Return Address:
Greenland Bonded Center, Jiangbei District, Chongqing, China

📌 Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately so we can evaluate the issue and make it right.

🔁 Exchanges

If you’d like to exchange an item, we recommend returning the original product and placing a new order once your return is approved. This is the fastest way to get what you want.

💳 Refunds

Once we receive and inspect your return, we’ll notify you about the refund status. If approved, your refund will be processed automatically to your original payment method within 10 business days.
Please note:

• It may take additional time for your bank or credit card company to post the refund.

• If more than 15 business days have passed since your refund was approved, please contact us at sales@xueyanbeauty.com.