🚚 Shipping & Delivery Policy

At XueyanBeauty, we’re committed to delivering your beauty essentials quickly, safely, and reliably—no matter where you are.

🌍 Shipping Locations

We proudly ship worldwide, including:

• North America

• Europe

• Asia

• Australia

• Middle East

• Africa

Note: Delivery availability may vary by region depending on logistics providers.

📦 Order Processing Time

• All orders are processed within 1–3 business days.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order is shipped, you will receive a confirmation email with tracking details.

✈️ Estimated Shipping Times

Please note: Delivery times are estimates and may be affected by customs, local carrier delays, or global events.

💵 Shipping Fees

• Standard Shipping: Rates are calculated at checkout based on destination and package weight.

• Free Shipping: Available on qualifying orders over a certain value (shown during checkout).

• Duties & Taxes: International customers are responsible for any customs fees, taxes, or import duties charged by your local government.

🔍 Tracking Your Order

You will receive a tracking number via email once your package ships. You can track your shipment through the carrier’s website or our Order Tracking page.

📦 Lost or Delayed Packages

If your package has not arrived within the expected timeframe:

• First, check the tracking link for updates.

• If there is no movement for 10+ business days, contact us at sales@xueyanbeauty.com, and we’ll assist in locating or reshipping your order if needed.

❗Important Notes

• We are not responsible for shipping delays caused by customs or courier issues beyond our control.

• Please ensure that all shipping details are entered correctly. We are not liable for delays or losses due to incorrect addresses.